This is the THIRD module for the Diploma: Office Administration, SAQA ID 35958. Potential students should have completed the Senior Office Administrator programme or equivalent before enrolling for this programme. This programme will provide the skills required to be a Senior Office Manager or even Public Relations Officer.


What you will learn:

  • What is management?
  • Management and the environment
  • Planning
  • Decision-making
  • Information management
  • Organisational development
  • Communication
  • Organising
  • Leadership
  • Motivation
  • Contemporary business management issues


Student should have completed Higher Certificate: Office Administration or equivalent before starting this course. There is an exam through ICB required for this course.


Courses available:

Agent Certificate                                               (Course Code: OMP012)