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This is the SECOND module for the Certificate, Office Administration, SAQA ID 23618.

 

What you will learn:

  • The role and function of a Secretary
  • How to create evidence and maintain confidentiality
  • Mail handling
  • The role and function of a Receptionist
  • Record management systems

 

Student should have completed ICB Office Communication before starting this course. There is an exam through ICB required for this course.

 

Courses available:

Agent Certificate                                               (Course Code: OMP002)

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