This is the SECOND module for the Certificate, Office Administration, SAQA ID 23618.
What you will learn:
- The role and function of a Secretary
- How to create evidence and maintain confidentiality
- Mail handling
- The role and function of a Receptionist
- Record management systems
Student should have completed ICB Office Communication before starting this course. There is an exam through ICB required for this course.
Agent Certificate (Course Code: OMP002)