This course is about the design and execution of human resource and labour relations management strategies. How to think systematically and strategically about aspects of managing the organization's human assets, and what really needs to be done to implement these policies and to achieve competitive advantage. Adopting the perspective of a manager and address human resource topics (including reward systems, performance management, high-performance human resource systems, training and development, recruitment, retention, equal employment opportunity laws, work-force diversity, and union-management relationships).


Course content includes but is not limited to:


  • Dealing with absenteeism
  • Disability discrimination
  • Family friendly flexibility
  • Recruitment and selection
  • Pro-active high impact strategic HR
  • Generational challenges
  • Reduce the risk of unfair dismissal
  • How to get everyone in your business motivated
  • Dealing with dismissal
  • Workplace investigations


There are no prior learning requirements for this course. There are also no exams, assignment based.


Courses available:

CTA Higher Certificate                                        (Course Code: HRM01H)

CTA Diploma                                                   (Course Code: HRM01D)